Incident details

Network disruptions

#35

IncidentImpact: High impact

Network disruptions

#35

Hello,

We have noted that our service provider is facing major disruptions and we are doing everything we can to limit the impact.

We are sincerely sorry for the inconvenience this causes to your project.

Updates

Follow-up — Difficulties establishing a connection

Hello,

We notice that our fallback solution seems to have connection difficulties. We are doing everything we can to restore your services and our infrastructure.

02/05/2024, 06:48

Follow-up — Infrastructure stabilized

Good morning;

We managed to stabilize the situation, we switched our infrastructure to our backup solution. We continue to monitor the situation.

02/05/2024, 07:34

Follow-up — Ongoing disruptions

Hello,

We are once again facing disruptions, we are doing everything we can to limit the impact on your services.

05/05/2024, 15:43

Follow-up — Stabilized network

Hello,

We finally managed to stabilize our network. We continue to monitor the situation.

07/05/2024, 08:33

Follow-up — Stabilized network

Hello,

We finally managed to stabilize our network. We continue to monitor the situation.

However, some uses may be disrupted.

07/05/2024, 08:38

Affected services

Réseau edge - PAR5
Created: 02/05/2024, 04:05Last update: 02/05/2024, 04:05