IncidentImpact: Medium impact
Problem with VPS orders.
#32
Hello,
Since the temporary migration of our site we have noticed that customers no longer receive their VPS after ordering. We are investigating.
Updates
Follow-up — Follow up
Good evening;
We noticed that after making various modifications to the module, we noticed that the problem persisted. We have already contacted the author site of the module.
We are sincerely sorry if the delivery of your VPS takes longer than usual.
02/04/2024, 18:47
Follow-up — Manual creation of VPS
Hello,
We will manually create pending VPS to avoid additional waiting for our customers.
02/04/2024, 19:31
Ended incident — Problem resolved
Hello,
Our supplier has developed a fix for VPS delivery, now deliveries are automated again.
05/04/2024, 08:00
Affected services
VPS NVMe 5VPS SSD 1
Created: 02/04/2024, 07:01Last update: 02/04/2024, 07:01