Service details

Online

Plesk 1

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24h uptime

100.00%

7 days

99.99%

31 days

99.98%

This year

99.99%

Upcoming maintenances

No maintenance is planned for the moment.

Service history

MaintenanceImpact: Medium impact

Upgrading our Plesk server

#63

Hello,

We will be upgrading our Plesk server's operating system (Debian 12 to Debian 13) to stay on an up-to-date and supported basis, with the latest security patches.

Expected impact: Brief or intermittent interruptions are possible to websites, email services and Plesk panel access hosted on this server. No data loss is expected: a complete backup is made before the operation.

No action is required on your part. We will update this page at the start and end of the intervention.

Updates

Maintenance ended — Maintenance completed

Hello,

Our Plesk server has been successfully upgraded and services are working normally.

If you have any problems with your web hosting, do not hesitate to contact us.

23/10/2026, 10:11

Affected services

Plesk 1
Created: 23/10/2026, 08:50Last update: 23/10/2026, 10:11
Unsheduled maintenanceImpact: High impact

Urgent Security Maintenance – Restarting Hypervisors

#62

Start

18/10/2026, 10:00

Planned end

18/10/2026, 12:00

Hello,

A critical vulnerability affecting the Linux kernel of our hosts (CVE-2026-99999) requires immediate application of a security patch.

To apply this patch, a restart of our hypervisors is mandatory.

Impact: Temporary interruption of virtual machines and hosting services.

Estimated duration: 10 to 15 minutes of downtime per host.

Time slot: October 18 from 10 a.m.

.

Our teams supervise the intervention to ensure a return to normal as soon as possible.

Updates

Follow-up — Majority of hypervisors restarted.

Hello,

Our team has restarted 60% of the hypervisors and we will finish the last 40% at 10:30 a.m.

Restarting the latest servers should not take more than 15 minutes.

If you have any connectivity concerns, do not hesitate to contact us.

18/10/2026, 08:18

Maintenance ended — Hypervisors restarted.

Hello,

All of our hypervisors have been restarted.

We apologize for the inconvenience caused to all of your services, but this urgent restart was necessary given the seriousness of the security breach.

Have a good day and have a good weekend.

18/10/2026, 08:44

Affected services

VPS NVMe 5VPS NVMe 6VPS NVMe 7Node 1Node 2Node 3Node 4Node 5Node 6Plesk 1MySQL PanelVPN 1VPS SSD 1VPS Performance 1VPS Storage 1
Created: 17/10/2026, 22:48Last update: 18/10/2026, 08:44
IncidentImpact: High impact

Significantly degraded performance on our Plesk server (web offers & web resellers)

#59

Hello,

We are currently seeing abnormal RAM consumption on our Plesk hosting server since last night. This occasional overload can cause slow access or temporary unavailability on your websites and associated services.

Our technical teams are fully mobilized and are currently carrying out in-depth investigations to identify the origin of this overconsumption and restore complete stability of the server as soon as possible.

We will speak again as soon as the situation evolves or we have new information to communicate to you.

We apologize for any inconvenience caused and thank you for your patience.

Updates

Ended incident — Problem solved

Hello,

Our team was able to identify the cause of the problem and we contacted the customer affected by this problem to prevent this type of incident from recurring in the future.

21/07/2026, 14:50

Affected services

Plesk 1
Created: 21/07/2026, 14:19Last update: 21/07/2026, 14:50
Unsheduled maintenanceImpact: Your site may be partially unavailable during this preventive change of IPv6 address

IPv6 addressing change for our Plesk 1 server

#52

Hello,

As part of an upcoming major maintenance of our network infrastructure, we are today carrying out an early update of the IPv6 addressing of our Plesk server.

The objective: Make this transition now to guarantee the continuity of your services and avoid any unavailability during our future technical operations.

IPv6 change:

Old: 2a10:4646:140:21::

News: 2a10:4646:140:121::

Action required:

If you manage your own DNS records, we recommend making this change as soon as possible. For domains whose hosting points directly to our Plesk server, we take care of everything (automatic update on the Registrar and Plesk side).

We are aware of the inconvenience that this modification may cause and thank you for your cooperation in ensuring the stability of your network.

Updates

Maintenance ended — Maintenance completed

Our team resolved the problem.

Our team apologizes for the inconvenience caused.

17/04/2026, 17:00

Affected services

Plesk 1
Created: 10/03/2026, 15:49Last update: 17/04/2026, 17:00