Service details
OnlineRéseau edge - PAR5
24h uptime
100.00%
7 days
100.00%
31 days
100.00%
This year
99.86%
Upcoming maintenances
Service history
Short unavailability this Tuesday, January 7
#43
Hello,
As part of an improvement in the quality of service of our service provider, we have informed of unplanned maintenance at its point of presence in Paris this evening between 8 p.m. and 9 p.m., a short unavailability is to be expected. The downtime is approximately two minutes.
Affected services
1Gbits network unreachable
#42
Hello,
We noticed that since 10:48 this morning, we have lost all communication with the 1Gbits network part of our infrastructure. After investigations, our leads seem to point to equipment that has become defective.
Affected services
Changes to IPv6
#40
Hello,
We unfortunately have to free the resource linked to our IPv6 block (2a0e:97c0:9f0::/44), we will proceed to migrate all of the +150VPS to another block that we have. It may take some time to make the change across our entire infrastructure.
No significant impact is expected for your services. Some of your services may be automatically restarted to apply the change.
Updates
Follow-up — Modifications completed on all VPS NVMe and VPS Pterodactyl offers
Good evening,
We have just completed the change for NVMe VPS as well as Pterodactyl VPS, we will proceed to SSD VPS.
25/10/2024, 17:07
Maintenance ended — Changes completed across our network
Hello,
We have just completed the migration of our entire infrastructure. If you have the slightest problem with your IPv6, do not hesitate to contact us.
26/10/2024, 09:43
Affected services
Network disruptions
#35
Hello,
We have noted that our service provider is facing major disruptions and we are doing everything we can to limit the impact.
We are sincerely sorry for the inconvenience this causes to your project.
Updates
Follow-up — Difficulties establishing a connection
Hello,
We notice that our fallback solution seems to have connection difficulties. We are doing everything we can to restore your services and our infrastructure.
02/05/2024, 06:48
Follow-up — Infrastructure stabilized
Good morning;
We managed to stabilize the situation, we switched our infrastructure to our backup solution. We continue to monitor the situation.
02/05/2024, 07:34
Follow-up — Ongoing disruptions
Hello,
We are once again facing disruptions, we are doing everything we can to limit the impact on your services.
05/05/2024, 15:43
Follow-up — Stabilized network
Hello,
We finally managed to stabilize our network. We continue to monitor the situation.
07/05/2024, 08:33
Follow-up — Stabilized network
Hello,
We finally managed to stabilize our network. We continue to monitor the situation.
However, some uses may be disrupted.
07/05/2024, 08:38
Affected services
Network disruptions
#33
Hello,
We are seeing significant disruptions, we have put our emergency solution in place to limit the impact on your services.
Updates
Follow-up — Infrastructure stabilized
Hello,
We have stabilized our infrastructure as best we can, although disruptions can still be felt. We are doing everything we can to limit the impact on your services.
10/04/2024, 18:41
Affected services
Network incident
#31
Hello,
Until now we have not communicated until now regarding this difficult week that we are currently having. We are facing very big disruptions. We understand that these disruptions impact our customers' business and we apologize.
We urgently paid for a temporary solution to be able to guarantee the proper functioning of our infrastructure.
We are sincerely sorry for the inconvenience caused.
Updates
Follow-up — Temporary solution put in place
Hello,
We have implemented the temporary solution. We are awaiting the announcement of our prefixes.
We are sorry for the inconvenience caused.
29/03/2024, 22:45
Follow-up — Various technical issues
Hello,
We have various technical problems with our temporary IP transit (network link), the service provider is investigating the problem.
We are doing everything we can to restore all of your impacted services.
30/03/2024, 16:18
Follow-up — Follow up
Hello,
The network has returned but not yet fully stable, you may still experience disruptions in the coming hours/days. We continue to do everything we can to keep your services online.
01/04/2024, 09:28
Follow-up — DNS issues
Hello,
Some of our customers may have DNS issues, we are investigating.
Note, however, that our network still remains disrupted despite the means put in place.
EDIT: We found the origin of the problem. This one has been resolved. We continue to monitor our infrastructure.
01/04/2024, 15:59
Follow-up — Stabilized infrastructure
Hello,
We see that the infrastructure is stabilized, we continue to monitor the situation.
04/04/2024, 09:17
Affected services