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Réseau edge - PAR5

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24h uptime

100.00%

7 days

100.00%

31 days

100.00%

This year

99.86%

Upcoming maintenances

IncidentImpact: High impact

[Important] Evolution and migration of our Parisian infrastructure to Equinix PA6

#56

Start

01/08/2026, 23:59

Planned end

02/08/2026, 08:00

Hello everyone,

At AdKyNet SAS, we place the stability of our prices and the quality of our infrastructures at the heart of our commitments.

However, we have recently been notified by our current data center of new contractual conditions involving a unilateral and disproportionate price increase of almost 30%. True to our values, we categorically refuse to pass on this significant increase to our customers' services.

To guarantee the sustainability of our offers at the right price, we have taken the time to analyze all the options. We therefore made the strategic decision to proceed with the global migration of our entire network and server infrastructure to the Equinix PA6 datacenter.

Why Equinix PA6?

Price stability: This movement allows us to maintain and secure our current price scales in the long term.

Best-in-class connectivity: PA6 is one of the most interconnected network hubs in Europe, guaranteeing you optimal performance and latencies.

Security & Resilience: State-of-the-art infrastructure meeting the strictest professional requirements.

Data center certifications: This also has the certifications that our current data center (ISO 27001, HDS, etc.)

For our Housing/Sharing customers:

We fully understand the constraints imposed by moving your equipment. To approach this operation with confidence, we have already carried out a rigorous inventory of your specific equipment and cabling within our point of presence. Your servers and network equipment will be transported ultra-securely with the greatest care. All logistics and travel costs are fully covered by us and our service providers. Your configurations and IP blocks will remain unchanged.

This technical migration is planned and supervised according to the following schedule:

Date of operation: During the night of Saturday August 1 to Sunday August 2, 2026

Time slot: From 00:00 to 08:00 (CEST / Paris time)

Anticipated impact: A total service interruption of approximately 4 hours is expected during this window to allow for the physical movement and switchover of our infrastructure.

Commercial gesture:

We are fully aware of the impact of this operation on your activity, although it is essential to lock in our prices for the months to come. To compensate for the inconvenience caused, a credit equivalent to 2 days of service will be applied to your current subscription.

Our teams will be on deck all night to ensure a return to normal as quickly as possible. You will be able to follow the progress of operations in real time on our status page.

We thank you for your trust and loyalty.

Sincerely,

The whole AdKyNet SAS team

Affected services

VPS NVMe 5VPS NVMe 6VPS NVMe 7Node 1Node 2Node 3Node 4Node 5Node 6Plesk 1MySQL PanelRéseau edge - PAR5VPN 1VPS SSD 1VPS Performance 1VPS Storage 1
Created: 01/07/2026, 06:53Last update: 01/07/2026, 06:58

Service history

IncidentImpact: High impact

[Important] Evolution and migration of our Parisian infrastructure to Equinix PA6

#56

Start

01/08/2026, 23:59

Planned end

02/08/2026, 08:00

Hello everyone,

At AdKyNet SAS, we place the stability of our prices and the quality of our infrastructures at the heart of our commitments.

However, we have recently been notified by our current data center of new contractual conditions involving a unilateral and disproportionate price increase of almost 30%. True to our values, we categorically refuse to pass on this significant increase to our customers' services.

To guarantee the sustainability of our offers at the right price, we have taken the time to analyze all the options. We therefore made the strategic decision to proceed with the global migration of our entire network and server infrastructure to the Equinix PA6 datacenter.

Why Equinix PA6?

Price stability: This movement allows us to maintain and secure our current price scales in the long term.

Best-in-class connectivity: PA6 is one of the most interconnected network hubs in Europe, guaranteeing you optimal performance and latencies.

Security & Resilience: State-of-the-art infrastructure meeting the strictest professional requirements.

Data center certifications: This also has the certifications that our current data center (ISO 27001, HDS, etc.)

For our Housing/Sharing customers:

We fully understand the constraints imposed by moving your equipment. To approach this operation with confidence, we have already carried out a rigorous inventory of your specific equipment and cabling within our point of presence. Your servers and network equipment will be transported ultra-securely with the greatest care. All logistics and travel costs are fully covered by us and our service providers. Your configurations and IP blocks will remain unchanged.

This technical migration is planned and supervised according to the following schedule:

Date of operation: During the night of Saturday August 1 to Sunday August 2, 2026

Time slot: From 00:00 to 08:00 (CEST / Paris time)

Anticipated impact: A total service interruption of approximately 4 hours is expected during this window to allow for the physical movement and switchover of our infrastructure.

Commercial gesture:

We are fully aware of the impact of this operation on your activity, although it is essential to lock in our prices for the months to come. To compensate for the inconvenience caused, a credit equivalent to 2 days of service will be applied to your current subscription.

Our teams will be on deck all night to ensure a return to normal as quickly as possible. You will be able to follow the progress of operations in real time on our status page.

We thank you for your trust and loyalty.

Sincerely,

The whole AdKyNet SAS team

Affected services

VPS NVMe 5VPS NVMe 6VPS NVMe 7Node 1Node 2Node 3Node 4Node 5Node 6Plesk 1MySQL PanelRéseau edge - PAR5VPN 1VPS SSD 1VPS Performance 1VPS Storage 1
Created: 01/07/2026, 06:53Last update: 01/07/2026, 06:58
Urgent maintenanceImpact: Medium impact

Short unavailability this Tuesday, January 7

#43

Hello,

As part of an improvement in the quality of service of our service provider, we have informed of unplanned maintenance at its point of presence in Paris this evening between 8 p.m. and 9 p.m., a short unavailability is to be expected. The downtime is approximately two minutes.

Affected services

Réseau edge - PAR5
Created: 07/01/2025, 15:20Last update: 07/01/2025, 15:20
IncidentImpact: Medium impact

1Gbits network unreachable

#42

Hello,

We noticed that since 10:48 this morning, we have lost all communication with the 1Gbits network part of our infrastructure. After investigations, our leads seem to point to equipment that has become defective.

Affected services

Réseau edge - PAR5
Created: 06/01/2025, 12:37Last update: 06/01/2025, 12:37
Unsheduled maintenanceImpact: Minimal impact

Changes to IPv6

#40

Hello,

We unfortunately have to free the resource linked to our IPv6 block (2a0e:97c0:9f0::/44), we will proceed to migrate all of the +150VPS to another block that we have. It may take some time to make the change across our entire infrastructure.

No significant impact is expected for your services. Some of your services may be automatically restarted to apply the change.

Updates

Follow-up — Modifications completed on all VPS NVMe and VPS Pterodactyl offers

Good evening,

We have just completed the change for NVMe VPS as well as Pterodactyl VPS, we will proceed to SSD VPS.

25/10/2024, 17:07

Maintenance ended — Changes completed across our network

Hello,

We have just completed the migration of our entire infrastructure. If you have the slightest problem with your IPv6, do not hesitate to contact us.

26/10/2024, 09:43

Affected services

Réseau edge - PAR5
Created: 25/10/2024, 09:47Last update: 26/10/2024, 09:43
IncidentImpact: High impact

Network disruptions

#35

Hello,

We have noted that our service provider is facing major disruptions and we are doing everything we can to limit the impact.

We are sincerely sorry for the inconvenience this causes to your project.

Updates

Follow-up — Difficulties establishing a connection

Hello,

We notice that our fallback solution seems to have connection difficulties. We are doing everything we can to restore your services and our infrastructure.

02/05/2024, 06:48

Follow-up — Infrastructure stabilized

Good morning;

We managed to stabilize the situation, we switched our infrastructure to our backup solution. We continue to monitor the situation.

02/05/2024, 07:34

Follow-up — Ongoing disruptions

Hello,

We are once again facing disruptions, we are doing everything we can to limit the impact on your services.

05/05/2024, 15:43

Follow-up — Stabilized network

Hello,

We finally managed to stabilize our network. We continue to monitor the situation.

07/05/2024, 08:33

Follow-up — Stabilized network

Hello,

We finally managed to stabilize our network. We continue to monitor the situation.

However, some uses may be disrupted.

07/05/2024, 08:38

Affected services

Réseau edge - PAR5
Created: 02/05/2024, 04:05Last update: 07/05/2024, 08:38
IncidentImpact: High impact

Network disruptions

#33

Hello,

We are seeing significant disruptions, we have put our emergency solution in place to limit the impact on your services.

Updates

Follow-up — Infrastructure stabilized

Hello,

We have stabilized our infrastructure as best we can, although disruptions can still be felt. We are doing everything we can to limit the impact on your services.

10/04/2024, 18:41

Affected services

Réseau edge - PAR5
Created: 10/04/2024, 17:47Last update: 10/04/2024, 18:41
IncidentImpact: High impact

Network incident

#31

Hello,

Until now we have not communicated until now regarding this difficult week that we are currently having. We are facing very big disruptions. We understand that these disruptions impact our customers' business and we apologize.

We urgently paid for a temporary solution to be able to guarantee the proper functioning of our infrastructure.

We are sincerely sorry for the inconvenience caused.

Updates

Follow-up — Temporary solution put in place

Hello,

We have implemented the temporary solution. We are awaiting the announcement of our prefixes.

We are sorry for the inconvenience caused.

29/03/2024, 22:45

Follow-up — Various technical issues

Hello,

We have various technical problems with our temporary IP transit (network link), the service provider is investigating the problem.

We are doing everything we can to restore all of your impacted services.

30/03/2024, 16:18

Follow-up — Follow up

Hello,

The network has returned but not yet fully stable, you may still experience disruptions in the coming hours/days. We continue to do everything we can to keep your services online.

01/04/2024, 09:28

Follow-up — DNS issues

Hello,

Some of our customers may have DNS issues, we are investigating.

Note, however, that our network still remains disrupted despite the means put in place.

EDIT: We found the origin of the problem. This one has been resolved. We continue to monitor our infrastructure.

01/04/2024, 15:59

Follow-up — Stabilized infrastructure

Hello,

We see that the infrastructure is stabilized, we continue to monitor the situation.

04/04/2024, 09:17

Affected services

Réseau edge - PAR5
Created: 29/03/2024, 21:29Last update: 04/04/2024, 09:17